Dell Boomi: Integrate Salesforce with Jira using Dell Boomi

Dell Boomi: Integrate Salesforce with Jira using Dell Boomi

Requirement:

Cases created in Salesforce should be integrate with Issues in Jira using Dell Boomi.

• Only specific issues needs to be integrated.
• Issues which needs to be integrated will have Jira issue Id to make a connection.
• If comments are added on cases which have issue id, then comments will be added in jira against same issue.
• Comments update should work in same manner.

Solution:

Boomi Connector:

Use Jira Rest connector of Boomi. Give Url , user name and password to built connection.

Jira Rest Operation:

Before configuring operation you have to select your DML. If you want to create,delete, query or update.

For Create Comments:

Click Import.

Select cloud Atom and connection we just created.

Click Next button.

If your connection is valid you will get list of object from Jira.

Select Issue comments from drop down and this will create a profile for you.

Map:

Craete a new map select salesforce as source profile and Jira profile as destination.

Link issue id and comments.

Process will run now.

Note: For comments update operation you have to provide comment id too.

For Description Update operation Issue id and description is needed.